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  Urgent Support Request Form

Before using this form, we encourage you to check our Customer Support Center for a possible solution.


This form will send a notification to a technician who will respond when he is capable of assisting you with your issue. We are determined to provide you with excellent internet service, and our customer service is just as important, but please remember that this is for urgent issues, and depending on the issue reported, we may not be able to provide immediate support. Over-the-phone fixes are usually OK and can be taken care of quickly, but billing issues or anything requiring us to come to your home may have to wait until the next business day. Please ensure that everything you enter here is accurate, as we rely on the information you provide to contact you.


Full Name

Email address

Please describe, in as much detail as possible, the issue(s) you are experiencing.



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